What to Expect at The Recovery Village Cherry Hill at Cooper

This campus is at 761 Cuthbert Boulevard, Cherry Hill, NJ 08002, across the river from Philadelphia. It publishes these levels of care: medical detox, residential treatment, a partial hospitalization program, an intensive outpatient program, standard outpatient care and aftercare planning [6].

It also publishes more operational detail than most campuses do, and that is what makes this page worth reading. There are walk-in hours [12]. There is a stated rule for phones at each level [6]. There is a search of your person and belongings on admission [12]. Those are the things people find out late and wish they had known early. Our Recovery Village Cherry Hill at Cooper listing sits in our directory, the campus’s own pages are the authority on campus detail and are linked below, and our New Jersey treatment page covers the state.

Where The Recovery Village Cherry Hill at Cooper Is and How People Get There

The address is 761 Cuthbert Boulevard, Cherry Hill, NJ 08002, in Camden County. The campus describes itself as across from Philadelphia [10].

On distance the campus is specific: its own what-to-expect page places it 10 miles from Philadelphia and 30 miles from Trenton [7]. This page quotes no drive time, because traffic across the Delaware makes any figure a guess.

Two travel facts are published, and they cut in opposite directions. If you schedule an admission, the team will help decide the date and make travel arrangements if necessary [11]. If you walk in, they cannot arrange transport to or from the facility, and they say to call and schedule instead if you need that help [12].

That is a real difference, and it is worth knowing before you set off.

Levels of Care at The Recovery Village Cherry Hill at Cooper

Those levels appear on the campus page, and they are the ones described here.

Medical detox manages withdrawal under supervision [6]. Residential treatment is the live-in stage [6]. The partial hospitalization program is day treatment with long clinical hours [6]. The intensive outpatient program is lighter again [6]. Standard outpatient programming is the lightest of them: the campus describes it as part-time treatment for people who do not need around-the-clock care and who live off site in supportive home environments [6]. Aftercare planning settles what happens next, before discharge [6].

The list is what this campus publishes. It is not a complete account of what is available, and a level you do not see is a question for the call rather than a closed door.

Federal guidance describes the same ladder formally, from ambulatory settings through freestanding facilities to acute care inpatient, with the rung set by assessment [1]. Our guide to the levels of care explains each stage, and our page on outpatient rehab covers the lighter end of any continuum.

Medical Detox at The Recovery Village Cherry Hill at Cooper

Detox is a medical stage, not treatment. It carries a person through withdrawal.

Federal guidance is that hospitalization or some form of 24-hour medical care is generally the preferred setting for alcohol, sedative-hypnotic and opioid withdrawal [2]. That is about danger, not comfort. Seizures and delirium tremens are outcomes in severe alcohol dependence that can lead to fatal consequences [2]. The majority of alcohol withdrawal seizures occur in the first 48 hours after drinking stops or is reduced [2]. The days straight after a detox carry a danger of their own: most opioid overdose deaths occur in people who have just detoxed, because withdrawal lowers tolerance and a dose someone used to take can become an overdose [3].

If someone is having a seizure, is unresponsive or has trouble breathing, call 911. For a mental health crisis, call or text 988.

The campus says its medical team works around the clock and treats withdrawal symptoms as they happen [9]. It calls detox an essential first step, and says plainly that it is only the beginning: treatment and counseling continue afterwards [13].

Federal sources agree on that last point. Most people need long-term treatment after detox [3], and the drop in tolerance described above is the reason the days after it are not a good time to be on your own. This campus runs the next levels itself [6], so that step does not mean finding a new provider. Our page on medical detox covers the stage in general, and medication-assisted treatment covers how medication fits across levels.

Residential (Inpatient) Treatment at The Recovery Village Cherry Hill at Cooper

Residential care means living where the treatment happens, with clinical staff present at every hour.

The campus describes its inpatient care as customized, with round-the-clock medical care [10]. At that level it says you receive 24/7 medical care and daily therapy programming [9].

Federal guidance treats this as one point on a continuum rather than the goal. The level is decided by assessment against the medical picture, the psychiatric picture and the living situation [1].

Residential care sits between detox and the day program under the same provider [6]. That continuity is the argument for a campus running several levels: the step down does not require finding a new team. Our page on inpatient rehab covers the level generally.

The Campus: What Its Own Page Describes

The amenities list is published. Here it is, and nothing is added to it.

The campus names two fully equipped gyms, a computer lab, a half-court basketball court, a volleyball court, a bocce ball court, a shuffleboard court, an entertainment and game room, a yoga room, a ping pong table, foosball and Playstations [6].

The campus publishes its sleeping and food arrangements too, and they are worth reading in its own words. On rooms, it says the center features double rooms with private bathrooms, and that the number of residents in each room may vary depending on your individual treatment stage and care needs [7]. On food, it says in-house chefs prepare, plan and serve three nutritious meals every day for all residents, that there are typically a few different meals to choose from at breakfast, lunch and dinner with vegetarian or vegan options available, and that the center provides snacks through the day [7]. It adds that no outside snacks or meals are permitted in the facility, and asks to be told about food allergies before arrival [7].

For anything beyond that, ask admissions, and ask for specifics rather than adjectives.

Admissions Process

This campus publishes its admissions process in unusual detail, and it is worth walking through.

It starts with a pre-assessment. Recovery Advocates answer questions and run that pre-assessment to determine eligibility, asking about your current living situation, substance use history, medical history, family history of addiction and health insurance plan [11]. A first assessment at the campus reviews medical history, substance use patterns, mental health status and personal preferences [14].

The team is available at any hour, and same-day admission is available [11]. In most cases the campus says it can offer same-day or next-day admission [8]. Once an admission is agreed, the team helps set the date and makes travel arrangements where needed [11].

Two things are worth knowing before you arrive. On admission, staff conduct a mandatory search of your person and belongings, and anything not permitted is stored securely until your stay ends [12]. And admissions calls are confidential: you sign documents permitting the team to discuss essential information only with people you name, and nothing is disclosed without your written authorization [11].

If the campus is not the right fit, its team says it can refer you to other facilities that take your insurance or meet your financial needs [15]. Our guide to how to get into rehab covers the general shape, and our overview of what the rehab process is like covers what follows.

Walk-ins: the Hours, and What Actually Happens

Most campuses do not publish a walk-in policy. This one does, and the detail matters.

Walk-ins are accepted for the highest levels of substance abuse treatment between 9:00 a.m. and 5:00 p.m. daily [11][12]. The campus strongly recommends scheduling in advance to avoid extended waits, and states plainly that walking in does not guarantee admission [11].

Here is the published sequence. Reception may ask a few screening questions about eligibility and whether you want same-day admission [12]. You wait in an area with a dedicated admissions line, and you call from there to complete the pre-assessment, insurance verification and approvals [12]. If approved, you are given an approximate wait time, because walk-ins are fitted between scheduled admissions [12]. Scheduled appointments take priority, so the estimate is an estimate and not a guarantee [12].

Your luggage stays separate from you while you wait, unopened and in your sight, which the campus explains as a patient safety and substance-free measure [12]. If you do not start treatment there, the luggage is returned unopened [12].

And transport is the gap. For walk-ins the campus cannot arrange transportation to or from the facility [12]. If you need that, its own advice is to call and schedule instead.

Insurance and Cost

The campus says it is in-network with most major carriers, naming Aetna, Blue Cross Blue Shield, Cigna, Humana and United [6]. Where coverage is limited or absent, private pay options are available [6]. It also says cost varies with the plan, the kind of treatment and the length of stay, and that more intensive programs generally cost more than lighter ones [6].

Federal law sets a floor. Copays, coinsurance and treatment limits on substance use benefits cannot be harsher than the predominant ones on medical and surgical benefits [4]. That rule has a scope. It applies to non-federal governmental plans with more than 50 employees, to private employer group plans with more than 50 employees, and to individual-market coverage [4]. Small-employer group plans are generally outside it, although non-grandfathered small-group and individual plans must cover mental health and substance use disorder services as an essential health benefit under the Affordable Care Act [4]. Marketplace plans must cover this care, with no yearly or lifetime dollar cap on it [5].

We publish no price for this campus in particular, and the figure that matters is the one your own benefits check produces; for the band it will land inside, our own cost page puts basic residential treatment at $2,000 to $20,000 and detox at $250 to $800 a day. Our pages on insurance coverage for rehab and what rehab costs explain how a quote is built. Our directory of treatment facilities covers the rest of the network.

Family Contact and Phones, Level by Level

This campus states its phone arrangement, and it differs by level. That is unusual and it is the answer families most often want.

During detox, phones are securely stored, which the campus explains as keeping distractions to a minimum while healing is the priority. Detox patients may use the facility phone with counselor approval [6].

After a full medical detox, at the inpatient and residential level, phones may be used for 1.5 hours daily and are otherwise stored securely [6]. People in the partial hospitalization and intensive outpatient programs get their phones back for limited use [6].

Read that before you interpret silence as a problem. A quiet first stretch is the published arrangement, not a warning sign.

Visiting is published too, and it is the part families most need before they set off. The campus states that for the safety of all patients, family members, visitors and staff, visitors may only enter during designated visitation times; that a person’s treatment team must approve any visitor; and that people in the medical detox or inpatient programs do not have in-person visitors, so that they can concentrate on their recovery [7]. Read that alongside the phone rule above rather than as a surprise at the door, and ask admissions when family sessions begin.

Who This Campus Is Set Up For, and What to Ask on the Call

The campus names veterans among the people it treats [7]. A shared-experience group does not change the therapy. It changes how quickly the room understands what someone is describing, which is most of what makes a group work.

The one thing a page cannot give you is the hour-by-hour shape of a day at the level you are placed in. Ask for it on the call, and ask what the first few days look like in particular.

Ask about length as well. The campus publishes a typical range on its what-to-expect page and says that an individual stay depends on need and on progress [7], and its location page frames length the same way, as something the assessment sets rather than the calendar [6]. This page does not reproduce the range, because the number that applies to you comes out of that assessment and not out of an average. On packing, the campus asks for no more than two bags, and says anything beyond what fits in two pieces of luggage goes into storage for the stay [7].

Frequently Asked Questions

Sources

1. Substance Abuse and Mental Health Services Administration. (2006). Chapter 2. Settings, Levels of Care, and Patient Placement. Detoxification and Substance Abuse Treatment, Treatment Improvement Protocol (TIP) Series, No. 45. NCBI Bookshelf, National Library of Medicine. https://www.ncbi.nlm.nih.gov/books/NBK64109/
2. Substance Abuse and Mental Health Services Administration. (2006). Chapter 4. Physical Detoxification Services for Withdrawal From Specific Substances. Detoxification and Substance Abuse Treatment, Treatment Improvement Protocol (TIP) Series, No. 45. NCBI Bookshelf, National Library of Medicine. https://www.ncbi.nlm.nih.gov/books/NBK64116/
3. MedlinePlus. Opiate and opioid withdrawal. Medical Encyclopedia, National Library of Medicine, National Institutes of Health. https://medlineplus.gov/ency/article/000949.htm
4. Centers for Medicare & Medicaid Services. The Mental Health Parity and Addiction Equity Act (MHPAEA). https://www.cms.gov/marketplace/private-health-insurance/mental-health-parity-addiction-equity
5. HealthCare.gov. Mental health and substance abuse health coverage options. Centers for Medicare & Medicaid Services. https://www.healthcare.gov/coverage/mental-health-substance-abuse-coverage/
6. The Recovery Village Cherry Hill at Cooper. Drug and Alcohol Rehab in Cherry Hill, New Jersey. https://www.therecoveryvillage.com/locations/cherry-hill/
7. The Recovery Village Cherry Hill at Cooper. What to Expect. https://www.therecoveryvillage.com/locations/cherry-hill/what-to-expect/
8. The Recovery Village Cherry Hill at Cooper. South Jersey Recovery. https://www.southjerseyrecovery.com/
9. The Recovery Village Cherry Hill at Cooper. Treatment Programs. https://www.southjerseyrecovery.com/treatment-programs/
10. The Recovery Village Cherry Hill at Cooper. Inpatient Rehab. https://www.southjerseyrecovery.com/inpatient-rehab/
11. The Recovery Village Cherry Hill at Cooper. Admissions. https://www.southjerseyrecovery.com/admissions/
12. The Recovery Village Cherry Hill at Cooper. Walk-in Admissions. https://www.southjerseyrecovery.com/admissions/walk-ins/
13. The Recovery Village Cherry Hill at Cooper. Medical Detox. https://www.southjerseyrecovery.com/medical-detox/
14. The Recovery Village Cherry Hill at Cooper. Medication-Assisted Treatment. https://www.southjerseyrecovery.com/medication-assisted-treatment/
15. The Recovery Village Cherry Hill at Cooper. Insurance. https://www.southjerseyrecovery.com/admissions/insurance/

This page is for general information and is not medical advice. Only a licensed clinician who knows your history can tell you what is right for you. If you or someone you know is in immediate danger, call 911. For free, confidential support 24/7, call or text 988.

Author

Kevin Wandler, MD

Chief Medical Officer, The Recovery Village