What to Expect at The Recovery Village Atlanta

The Recovery Village Atlanta is at 11725 Pointe Place, Roswell, GA 30076. It publishes these on its own page: medical detox, residential treatment, a partial hospitalization program, dual diagnosis treatment and aftercare planning [6].

This page sticks to what the campus itself states and what federal guidance says about those levels of care. Anything a reader still needs after that goes to admissions, because a plausible-sounding guess about a place you are considering moving into is worse than an honest gap. Our Atlanta Drug and Alcohol Rehab page covers the campus in outline, and our Georgia addiction treatment page covers the rest of the state.

Where The Recovery Village Atlanta Is and How People Get There

The address is 11725 Pointe Place, Roswell, GA 30076, north of the city in Fulton County.

Beyond the address, travel is worth working through with the admissions team against your own starting point, which is a better answer than a paragraph written by somebody who has not made the trip.

One thing the wider brand does state is that it runs two locations in the Atlanta metro, in Roswell and Stockbridge, with admissions available 24 hours a day, seven days a week [7]. If you are weighing which of the two suits you, that is a question for the call rather than for a page.

Levels of Care at The Recovery Village Atlanta

These are the levels that appear on the campus’s own page, and they are the ones this page will describe.

Medical detox is the supervised stage that manages withdrawal [6]. Residential treatment is the round-the-clock stage where a person lives on site [6]. A partial hospitalization program is a day program with long clinical hours and nights spent elsewhere [6]. Dual diagnosis treatment addresses a co-occurring mental health condition alongside the substance use disorder [6]. Aftercare planning is the work of deciding what follows before anybody leaves [6].

It is worth being clear about what that list is and is not. It is what this campus publishes. It is not an exhaustive statement of everything available, and a level not named above is a question for admissions rather than a closed door. Our guide to the levels of care explains what each stage is for in general, across any provider.

Federal guidance describes the same continuum in more formal terms, running from ambulatory settings through freestanding facilities to acute care inpatient, with placement decided by an assessment rather than by preference [1].

Medical Detox at The Recovery Village Atlanta

Detox is a medical stage, not a course of treatment. It carries a person through withdrawal so that treatment can begin.

For alcohol, sedative-hypnotic and opioid withdrawal, federal guidance is that hospitalization or some form of 24-hour medical care is generally the preferred setting for detoxification [2]. That is the reason this level exists as a separate thing rather than as something to attempt at home. Seizures and delirium tremens are outcomes in severe alcohol dependence that can lead to fatal consequences [2], and the majority of alcohol withdrawal seizures occur within the first 48 hours after drinking stops or is reduced [2].

If someone is having a seizure, is unresponsive or has trouble breathing, call 911. For a mental health crisis, call or text 988.

The campus states that people detoxing there are in a quiet, private room and receive 24-hour medical care, easy-to-digest food and medications to manage withdrawal symptoms, and that one-on-one counseling with a licensed therapist begins during this stage [8]. This page gives no medication names, amounts or schedules for withdrawal, because those belong to the treating clinician and to nobody reading a web page.

Detox connects directly to the next level here. Residential treatment, the partial hospitalization program, dual diagnosis care and aftercare planning all run on the same campus [6], which means the step out of withdrawal does not require finding a new provider. That matters more than it sounds: most people need long-term treatment after detox [3], and the handover is where plans most often fail. Our page on medical detox covers the stage in general.

Residential (Inpatient) Treatment at The Recovery Village Atlanta

Residential treatment is where the actual work of treatment happens, and it is the level most people picture when they think of rehab.

It means living at the program, with clinical staff present around the clock and a structured week rather than an open one. Federal guidance treats this as one point on a continuum rather than as the only real option, with the level chosen by assessment against a person’s medical picture, psychiatric picture and living situation [1].

The campus says plainly that you do not need to have tried everything else first, and that inpatient care is worth discussing with the admissions team without obligation [9]. That is worth repeating, because the belief that residential care has to be earned by failing at something cheaper keeps people out of it.

Residential care here sits between detox and the partial hospitalization program on the same site [6]. Our page on inpatient rehab covers what the level involves generally, and outpatient rehab covers the lighter end of the same continuum. Where medication is part of the plan, our page on medication-assisted treatment explains how it works across levels.

The Recovery Village Atlanta Campus: What Its Own Page Describes

The campus publishes a list of amenities, and this page reproduces that list rather than painting a picture around it.

Under Facility Amenities its page names a fitness center, a half-court basketball court, foosball, shuffleboard, video games, a computer lab, art and music therapy, and offsite visits for people in the partial hospitalization program [6].

The campus also publishes its accommodation and food arrangements, in its own words. It describes a 31,000-square-foot facility with a total of 58 beds spanning the full continuum of addiction care [12]. On sleeping arrangements it says each bedroom contains two beds and a private bath, and that the number of residents in each room may vary depending on your stage in treatment and personal needs [12]. On food it says meals are prepared on site, that three healthy and nutritious meals are prepared each day with vegetarian and vegan options available, that snacks are provided through the day, and that no outside food or beverage is permitted within the facility [12]. It also states that housekeeping is available to clean common areas, rooms and linens, and that patients are responsible for their own laundry and for keeping their space clean [12]. Separately, the detox stage is described as offering a quiet, private room and easy-to-digest food [8].

If the physical setting is what you are weighing, ask admissions directly and ask for specifics. It is a fair question and a program that answers it plainly is telling you something useful about itself.

Admissions Process

The campus describes admissions as available around the clock, with same-day or next-day admission possible in most cases [7].

What happens on the call is an assessment: the team gathers a person’s history, substance use and mental health picture in order to shape a treatment plan [10]. That assessment is what decides the level of care, which is why nobody can tell you from a web page whether you need detox, residential care or a day program.

The campus also says its admissions team plans the move from detox into residential treatment from the first day of detox [8], and that if it is not the right fit, the team can refer care elsewhere [11]. Our guide to how to get into rehab covers what the process looks like in general terms, and our directory of treatment facilities covers the rest of our network.

The campus does publish what to bring, and it is worth reading before you pack. It asks that luggage is limited to one bag, and says anything beyond what fits inside a single case will be placed in storage for the duration of the stay [12]. It asks for documentation including a state or federal picture ID [12]. It also states that a cell phone is securely stored on arrival, describing an initial phone-free period at the start of a stay [12]. On length, it says most people stay in treatment for about 45 to 60 days, and that an individual stay depends on that person’s needs and progress with the team [12]. Ask admissions what the current wait looks like when you call.

Insurance and Cost

The campus states that it is in-network with most major insurance carriers including Aetna, Blue Cross Blue Shield, Cigna, Humana and United, and that it accepts most major insurance plans except Medicare and Medicaid [6]. It also says that where coverage is limited or absent, private pay options are available [6].

Underneath any plan sits a federal floor. Under the Mental Health Parity and Addiction Equity Act, financial requirements such as copays and coinsurance, and treatment limitations such as visit caps, cannot be more restrictive for substance use benefits than the predominant ones applied to substantially all medical and surgical benefits [4]. Parity has a scope worth knowing. It applies to non-federal governmental plans with more than 50 employees, to private employer group plans with more than 50 employees, and to individual-market coverage [4]. Small-employer group plans are generally outside it, although non-grandfathered small-group and individual plans must cover mental health and substance use disorder services as an essential health benefit under the Affordable Care Act [4]. Marketplace plans must cover substance use disorder treatment as an essential health benefit, with no yearly or lifetime dollar limits on it [5].

Our own cost page puts basic residential treatment at $2,000 to $20,000 and detox at $250 to $800 a day, and those are our published ranges rather than a quote for this campus. What you would pay turns on your own plan and on the level of care the assessment sets. Our pages on insurance coverage for rehab and what rehab costs explain the mechanisms behind the number you will be quoted. Verifying your own benefits is the only way to get a figure that applies to you.

Family Contact and Visiting

This is the question families ask first, and the campus answers a good deal of it directly.

Its location page states that for the safety and privacy of all patients, cell phones are securely stored on arrival; that after a 72-hour stabilization period a person may make outside phone calls during specified times each day, at their therapist’s discretion; and that the treatment team may discourage contact with friends or family where it believes that contact could disrupt recovery and progress [6].

Its what-to-expect page sets the same policy out in more detail. Phones are stored until discharge, and after a safety call and an initial 72-hour phone-free stabilization period, people in detox may use the facility line at designated times each day, people in residential care for a longer window at designated times each day, and at the partial hospitalization level cell phones are returned and may be used outside group therapy sessions [12].

On visitors, the campus states that visitors may only enter during designated visitation times, that a person’s treatment team must approve any visitor, and that people in the medical detox or inpatient programs do not have in-person visitors so that they can concentrate on treatment [12].

Read that carefully before you interpret silence as something being wrong. A quiet first three days is the published policy, not a sign of a problem. The question worth putting to admissions is when family sessions start, because that is usually the contact that matters most.

Accreditation and Licensing

The campus’s own broader guidance says families should verify that a center is accredited by a reputable organization such as the Joint Commission [10]. Ask admissions which bodies accredit this campus and what state license it holds. Our guide to choosing a rehab facility sets out what accreditation proves and what it does not.

What to Ask Admissions Before You Decide

A good deal is settled on the call rather than on any page, and these are the questions worth putting directly.

Ask what a single day contains at the level of care you are being placed in, hour by hour, because that is the texture a page cannot give you. Ask how long a stay is likely to run in your own situation: the campus says most people stay about 45 to 60 days and that the exact length depends on individual needs and progress with the team [12], while its location page frames length as following the program and the severity of the condition rather than a calendar [6]. Ask what the current wait is. And ask what the team will tell your family, and when.

These are reasonable things to ask before agreeing to anything, and a program that cannot answer them plainly has told you something useful. Our overview of what the rehab process is like sets out what generally happens at each stage.

The summary is this: the levels of care, how phone contact works, the sleeping and food arrangements, the packing rules, the amenities and the insurance position are all published by this campus and are set out above, each with its source [6][12]. The hour-by-hour feel of a day is the part to hear from a person.

Frequently Asked Questions

Sources

1. Substance Abuse and Mental Health Services Administration. (2006). Chapter 2. Settings, Levels of Care, and Patient Placement. Detoxification and Substance Abuse Treatment, Treatment Improvement Protocol (TIP) Series, No. 45. NCBI Bookshelf, National Library of Medicine. https://www.ncbi.nlm.nih.gov/books/NBK64109/
2. Substance Abuse and Mental Health Services Administration. (2006). Chapter 4. Physical Detoxification Services for Withdrawal From Specific Substances. Detoxification and Substance Abuse Treatment, Treatment Improvement Protocol (TIP) Series, No. 45. NCBI Bookshelf, National Library of Medicine. https://www.ncbi.nlm.nih.gov/books/NBK64116/
3. MedlinePlus. Opiate and opioid withdrawal. Medical Encyclopedia, National Library of Medicine, National Institutes of Health. https://medlineplus.gov/ency/article/000949.htm
4. Centers for Medicare & Medicaid Services. The Mental Health Parity and Addiction Equity Act (MHPAEA). https://www.cms.gov/marketplace/private-health-insurance/mental-health-parity-addiction-equity
5. HealthCare.gov. Mental health and substance abuse health coverage options. Centers for Medicare & Medicaid Services. https://www.healthcare.gov/coverage/mental-health-substance-abuse-coverage/
6. The Recovery Village Atlanta. Drug and Alcohol Rehab in Atlanta, Georgia. https://www.therecoveryvillage.com/locations/atlanta/
7. The Recovery Village Atlanta. Atlanta Drug and Alcohol Rehab. https://www.recoveryatlanta.com/
8. The Recovery Village Atlanta. Medical Detox. https://www.recoveryatlanta.com/treatment-programs/medical-detox/
9. The Recovery Village Atlanta. Residential Rehab. https://www.recoveryatlanta.com/treatment-programs/residential-rehab/
10. The Recovery Village Atlanta. Fentanyl Rehab. https://www.recoveryatlanta.com/addiction/fentanyl-rehab/
11. The Recovery Village Atlanta. Insurance. https://www.recoveryatlanta.com/admissions/insurance/
12. The Recovery Village Atlanta. What to Expect. https://www.therecoveryvillage.com/locations/atlanta/what-to-expect/

This page is for general information and is not medical advice. Only a licensed clinician who knows your history can tell you what is right for you. If you or someone you know is in immediate danger, call 911. For free, confidential support 24/7, call or text 988.

Author

Kevin Wandler, MD

Chief Medical Officer, The Recovery Village